Privacy Policy

Effective Date: 01/08/2025

Cliveeys Collectibles ("we", "us", or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit or make a purchase through our website: https://cliveeyscollectibles.co.uk (the “Site”).

1. Information We Collect

When you use our Site, we may collect the following types of personal information:

  • Contact Information: Your name, email address, phone number, and shipping/billing addresses.

  • Order Details: Items purchased, payment confirmation, and transaction history (note: payment details are processed securely by third parties).

  • Account Information: If you create an account, squarespace collects your username, password, and preferences.

  • Device Data: IP address, browser type, operating system, referring URLs, and browsing actions on our Site.

2. How We Use Your Information

We use your personal data to:

  • Process your orders and deliver products.

  • Communicate with you about your order, account, or customer service inquiries.

  • Send promotional emails (only if you've opted in).

  • Improve our website, products, and customer experience.

  • Meet legal, regulatory, and security obligations.

3. Sharing Your Personal Information

We do not sell or rent your personal data. We only share it with trusted service providers that help us operate our business, including:

  • Payment Processors (e.g., Stripe, PayPal)

  • Shipping Partners (e.g., Royal Mail, Evri)

  • Email Services (e.g., for receipts and optional marketing communications)

  • Analytics Tools (e.g., Google Analytics)

These third parties have their own privacy policies and only use your data as necessary to perform their services for us.

4. Squarespace’s PII Storage Policy

Cliveeys Collectibles is hosted on Squarespace, which provides the e-commerce platform we use. Squarespace stores and processes some of your Personally Identifiable Information (PII) securely, including:

  • Names, emails, addresses, and any contact form submissions.

  • Order-related details such as items purchased, shipping info, and payment confirmations.

Squarespace’s data protection measures include:

  • Secure encryption of data at rest and in transit.

  • Limited access to personal data by authorised personnel only.

  • Compliance with international data protection laws, including GDPR and CCPA.

For further information, you can review:

  • Squarespace’s Privacy Policy

  • Squarespace’s Data Processing Addendum

5. Your Rights

Depending on your location and applicable law, you may have rights to:

  • Access or request a copy of your personal data.

  • Request corrections or updates to your information.

  • Ask us to delete your personal data.

  • Withdraw your consent to marketing emails at any time.

To exercise these rights, please contact us at:
📧 george@cliveeyscollectibles.co.uk

6. Data Retention

We keep your personal data only as long as necessary to fulfill the purposes described in this policy or as required by law. After that, we securely delete or anonymize the data.

7. Cookies & Tracking

We use cookies and similar technologies to:

  • Recognise repeat visitors

  • Store preferences

  • Measure website traffic and performance

You can manage cookie preferences through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will take effect immediately upon posting the revised version with an updated "Effective Date" at the top of this page.

9. Contact Us

If you have any questions or concerns about how we handle your data, please reach out to us:

Cliveeys Collectibles
📧 Email: george@cliveeyscollectibles.co.uk
🌍 Website: https://cliveeyscollectibles.co.uk